TROUBLESHOOTING
Maintained DivisionDesk documentation · Updated 2026-08-18
# Troubleshooting
- **401/403:** reconnect the account and verify app approval, scopes and account/Page roles.
- **429:** wait for the provider rate-limit window; the scheduler should defer retry.
- **Instagram text-only error:** add media or deselect Instagram.
- **TikTok/YouTube public publishing unavailable:** verify developer-app review/audit status.
- **Button appears stuck:** fetch handlers restore buttons in `finally`; check for third-party JavaScript errors if a custom script interrupts the page.
- **Unexpected crop:** review the per-platform derivative/preview and choose another crop before publishing.
- **401/403:** reconnect the account and verify app approval, scopes and account/Page roles.
- **429:** wait for the provider rate-limit window; the scheduler should defer retry.
- **Instagram text-only error:** add media or deselect Instagram.
- **TikTok/YouTube public publishing unavailable:** verify developer-app review/audit status.
- **Button appears stuck:** fetch handlers restore buttons in `finally`; check for third-party JavaScript errors if a custom script interrupts the page.
- **Unexpected crop:** review the per-platform derivative/preview and choose another crop before publishing.
Still need help? Search the Community for real-world discussion, or submit a Feature Request if the product itself needs to change.